FRONTSTEPS Community simplifies the lives of property managers and HOAs by automating the manual processes associated with managing a thriving community. Community makes it easy to
keep residents informed, engaged, and happy with easy-to-use communication and self-service tools. Spend less time on administrative work, and more time building stronger relationships with your residents.
WHO IS COMMUNITY FOR?
Community supports the basic needs for managing and building resident engagement within a community. With document storage, email communications, and accounting integrations, Community is a perfect entry-level option.
WHAT’S INCLUDED IN FRONTSTEPS COMMUNITY?
Seamless In-App Dues Payment
Say goodbye (and good riddance!) to paper checks and coupons. Residents can pay dues and fees by credit card or ACH through our secure app. Save time, reduce liability, and stay NACHA compliant too.
• Integrated payment processing with paid ACH
• Self-service payments
• Account balance alerts
• Historic transactional data
Facilitate Resident Engagement
Successful communication is a two-way street. Get feedback from residents, and encourage them to actively communicate with one another, helping create that rare sense of a tight knit neighborhood.
• Single question surveys
• Communication dashboard
• Android and iOS apps
Simplified Resident Communication
An informed community is a happy community. Show residents the true value you bring by keeping them up-to-date on all news, events, and things they need to know about within their community.
• Multipage website with CMS
• Bulletins with text and email
• Templated emails
• Calendar
Comprehensive Digital Resource Library
Save paper, and your sanity, by moving to digital document storage. From providing easy access to important documents like FAQs to creating password protected folders, gone are the days of searching through file cabinets for specific documents.
• Digital document storage
• Password protected folders
• Local service and restaurant recommendations
• Google Map integration
Streamlined Community Management
Imagine organizing everything for a single resident, including parking spots, storage lockers, move-in/ move-out processes, and much more in one spot. Community makes it possible to manage everything for a specific user in one convenient location.
• User management
• User adoption
• Accounting integrations